Service Assurance Blog
Aug 15, 2014Report what you visualize, visualize what you report – AssureNow’s New Reporting Capability
Reporting is a primary tool used by communications service providers and IT management to demonstrate value and judge effectiveness. From operator, to customer, to management personnel; a succinct overview of the status of KPIs is the fastest way to qualify whether you have a problem
Aug 13, 2014Package Management Use Case – OSS Customization
I will discuss a second use case for package management in this blog. At Monolith, we have seen and continue to see a need for customization in operational support systems (OSS). In fact, the larger the customer, the more likely they customize their OSS. Many
Aug 08, 2014Package Management Use Case – Legacy Siloed Monitoring Tools
Our CTO introduced Package Management in the previous blog. Now, I’d like to discuss one of the use cases that drove us to incorporate packaging into AssureNow.
One of the causes of complexity that we come across in our customers is legacy silo monitoring tools.
Aug 06, 2014AssureNow Platform Capability Introduction – Package Management
Our focus at Monolith Software is on improving real-time service assurance for our customers. We achieve improvement by incorporating simplicity and unification into the complexities of assuring services.
This blog is the first in a series where I will discuss the exciting out-of-the-box capabilities of
Jul 29, 2014Monolith Software has a New Home
We’ve moved! Monolith Software now has a new permanent home located in the center of one of the booming Dallas technology hot spots at 3211 Internet Boulevard, Frisco, Texas.
Our first relocation from Schaumburg, Illinois to our temporary location in Richardson, Texas occurred
Jun 30, 2014Monolith Software is Transforming Service Assurance and is Helping Organizations Like Eircom Save Millions
When the largest integrated telecommunications operator in Ireland, eircom, came to Monolith Software; they had a fragmented service assurance architecture and a siloed network view. They had developed numerous in-house tools and inherited software as a result of acquisitions and integrations.