Service Assurance Blog
Oct 27, 2014Achievable Runbook Automation and Correlation
Operational performance is degrading. As new technologies are deployed, complexity increases in the world of service assurance. Legacy and new fault streams show symptoms that are difficult to correlate to actionable events. This lack of quality fault information zaps operational productivity and lengthens response and
Sep 29, 2014Using DevOps and Unified Service Assurance for the Operational Agility Challenges of Next Generation Services
The more agile a communications service provider (CSP) is, the faster it can move and the better it can beat the competition. But we know that becoming agile is difficult due to siloed monitoring tools and a lack of end-to-end visibility of services provided.
Aug 15, 2014Report what you visualize, visualize what you report – AssureNow’s New Reporting Capability
Reporting is a primary tool used by communications service providers and IT management to demonstrate value and judge effectiveness. From operator, to customer, to management personnel; a succinct overview of the status of KPIs is the fastest way to qualify whether you have a problem
Aug 13, 2014Package Management Use Case – OSS Customization
I will discuss a second use case for package management in this blog. At Monolith, we have seen and continue to see a need for customization in operational support systems (OSS). In fact, the larger the customer, the more likely they customize their OSS. Many
Aug 08, 2014Package Management Use Case – Legacy Siloed Monitoring Tools
Our CTO introduced Package Management in the previous blog. Now, I’d like to discuss one of the use cases that drove us to incorporate packaging into AssureNow.
One of the causes of complexity that we come across in our customers is legacy silo monitoring tools.
Aug 06, 2014AssureNow Platform Capability Introduction – Package Management
Our focus at Monolith Software is on improving real-time service assurance for our customers. We achieve improvement by incorporating simplicity and unification into the complexities of assuring services.
This blog is the first in a series where I will discuss the exciting out-of-the-box capabilities of