Multi-Tenancy - Solutions - Monolith Software

A Real-Time Window into Service Performance - Monolith Software Multi-Tenancy

Proactively manage relationships with key customers

Take customer service to the next level. Offer your customers a real-time portal into the performance of their services. Monolith Software's secure multi-tenant portal views provide you with a competitive edge, allowing you to give your customers real-time visibility into vital information and performance of critical data such as utilization and performance of circuits, service impacting alarms, SLA values of key business services, application and network availability and real-time roll-ups of key performance indicators.

Reduce the cost of service delivery through greater leverage

Our competitors force service providers to install distinct and separate monitoring solutions for each of their clients. This inefficient approach drives up costs and complexity. Monolith's unique multi-tenant portal approach, built on our consolidated platform, gives you - as a service provider - the ability to economically and efficiently leverage a single management system across your client base while providing custom dashboard views for every client.

Features

Benefits

						Customizable, rich, secure, fast, plug-in free dashboards
Easily view grouped availability & Top-N performance reports
Device-base overview reports with full drill down for further detail
Custom graphs and trending reports
Dynamic SLM reports and real-time dashboards

					

						Proactively manage strategic customer relationships
Reduce costs by leveraging a single management system across your customer base
Create unique reports and dashboard views for each customer
Reduce cost and complexity in customer reporting
Accurately measure and report on key performance indicators (KPIs) and service level agreements (SLAs)
Increase revenue by providing a new billable service for client portal access

					

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