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with Monolith

Run Your Operations Center or NOC Lean and Mean - Monolith Software for Operations Performance Monitoring

Lower your OpEx costs and improve your bottom line

You are being asked to do more with less while maintaining your team's productivity. Improved operational performance management can directly target inefficiencies in your network operations centre by giving you a bigger picture view of the performance of your technology environment. Monolith Software eliminates inefficiencies, boosts productivity and streamlines communications with a consolidated monitoring solution that offers you a single pane of glass view into availability, performance, utilization and fault information for all device types in your operating environment.

Features

Benefits

						Integrated wiki-based knowledgebase with full version control/searching capabilities
Bi-directional ticketing integration into standard ticketing solutions such as Remedy, but also flexible enough to support even home-grown and legacy solutions
Intelligent escalation and notification system that proactively monitors your operational performance
Automated correlation and heartbeating
Event correlation reduces troubleshooting time by providing immediate impact analysis
Probably root cause analysis (PRCA) correlation reduces the event noise by leveraging topology, customer, or service hierarchy
Heartbeat correlation tracks the entire, distributed environment

					

						Capture and leverage your intellectual capital
Document and integrate your processes and procedures
Boost productivity in your NOC while lowering operating costs.
Reduce administration time spent on service provisioning.
Reduce Mean Time to Respond (MTTR)
Improve your team's operational knowledge with Wiki-based knowledgebase
Resolve issues and outages at Tier 1 levels to cut costs and response times.
Eliminate the need for staff to chase false alarms caused by routine maintenance downtime.
Lower your OpEX costs and improve your bottom line.

					