The Operational Nexus - Monolith Software for Service Providers

Built to serve demanding, complex, high available environments

Your customers depend on you to deliver critical business services reliably, cost-effectively, and without risk of interruption. And you know superior performance and proactive customer service can set your company apart from competitors in the marketplace.

You need a monitoring and surveillance platform that can support a fast growing, ever changing and highly complex environment, and grow with you as your business expands. Monolith Software is the operational nexus for service providers - a holistic event, metrics management, dashboard and SLM solution built on a modern and open Web 2.0 architecture.

Monolith Software is designed specifically for MSPs, ISPs and ASPs - built to serve demanding, complex, high availability environments and capable of scaling to meet your future business growth. Of particular value is Monolith's multi-tenant portal style architecture allowing service providers to deliver secure, customer facing views and our SLM engine to provide dynamic and accurate SLA measurements on how well services are being provided.

Features
Benefits
  • Out-of-the-box customer portal solution with full multi-tenant support
  • Dynamically calculate and report individual and aggregate service metrics (SLM/BSM statistics)
  • Robust, scalable event management with superior presentation delivery
  • Comprehensive availability, performance and utilization solution
  • Capacity management solution delivering trending and capacity planning analytics
  • Robust, global failover and failback for delivering outstanding redundancy
  • Automated discovery and configuration logic to support even the largest and complex environments
  • Reduce costs and streamline vendor management
  • Put the focus on new service innovation versus maintenance
  • Boost data center efficiency
  • Manage to KPIs and report accurately on SLAs
  • Future proof - infinitely flexible and adaptable to absorb environment change

Need more information on our service providers solutions?

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or call 1-800-376-8308

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