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Monolith Solutions for Service Providers

Service Providers represent the ideal customer base for Monolith Software. The service provider business model is built around delivering always on, always available services to clients. Downtime and service disruptions are to be avoided at all costs. Due to the critical need to deliver highly available service offerings Service Providers represent the high end and are the most demanding users of management and monitoring software.
Monolith views this market segment as a key focus for our solutions. Monolith personnel has worked with many different Service Providers over the years, so we understand implicitly their wants and needs. At Monolith we break down this market segment into two categories:

  • Those with existing investments in high end management solutions
  • Next generation or existing service providers seeking a high end, scalable offering (Greenfield)

  • Existing Investments

    Most of the large, established service providers have invested substantial amounts of time, money and energy in management software that is utilized by their Network Operations Centers (NOCs). This software can be found on the large screens and on the monitors of the NOC personnel. A great deal of time and energy has gone into customizing the software to fit into the clients operational processes.
    Monolith understands clearly understands this market. We believe we have a highly compelling solution offering for organizations fitting these criteria. Monolith's software builds upon the base of knowledge and process flow that is in production at these organizations. We deliver software that meets and exceeds these criteria in many aspects

  • Unlimited client licensing
  • Pure web based technology (no JRE to deal with)
  • Available source licensing model (no hiding behind proprietary, closed licensing)
  • All you can eat licensing (we don't charge per device or interface being monitored)
  • Built on a LAMP architecture (also available on Microsoft)
  • Leverages AJAX for faster performance
  • Built upon a consolidated, portal interface offering true single, sign-on
  • Utilizes a Device Catalog for device groupings, access controls and advanced event logic
  • Distributed architecture
  • Single code base
  • Performs out-of-the-box de-duplication AND stores each individual event
  • Historical engine stores individual events versus de-duplicated only
  • Highly advanced event filtering and searching engine
  • Built in notification, escalation and ticketing integration
  • Discovery and auto-discovery

  • Value Proposition

    For the price of your current yearly maintenance fees your organization can migrate to Monolith. This will deliver advanced functionality not offered by your current solution, as well as substantially lower your existing cost of ownership.


    Greenfield

    Monolith has a highly compelling solution offering for service providers that have not yet made the investment in a consolidated event management solution. If you are:

    a)a long tenured service provider who has successfully grown year over year and is now in need of a solution
     - or -
    b)a next generation, rapidly growing service provider currently in the market for a solution,

    Look no further. Why invest substantial amounts of time and money to learn what others have already learned? The current crop of vendors serving the market is not getting the job done. Many of our large competitors have grown through acquisition and are bound by disparate code sets that simply do not work well together. The delivered solution never meets the marketing hype.

    There are very good reasons why many new software companies are cropping up to compete with the Big Four. They are not delivering value. Growing your solution base through acquisition is easy to do on paper. The challenge is the next to impossible task of making the software work together.

    Monolith's software is built on a single code base. It was designed by a core group of developers. Each additional feature and function that is added to the solution base takes into consideration the existing architecture and how best to interoperate with what is already there.